Privacy Policy

Last updated:

1. Data Controller

The organization responsible for your personal information is:

Traxylonquexylan
64 Hendry St, Churchill, MB R0B 0E0, Canada
Email: partners@traxylonquexylan.world
Website: traxylonquexylan.world

2. Scope and Canadian Privacy Framework

We collect, use, and disclose personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), where it applies, and with substantially similar provincial private-sector privacy laws where they apply (including in Manitoba). We are accountable for personal information in our custody and take reasonable steps to protect it through appropriate safeguards.

Where our processing is subject to the EU/UK General Data Protection Regulation or similar laws, we also apply the standards described in the sections below. If any provision of this policy conflicts with mandatory local law, the local law prevails.

3. Personal Data We Collect

We collect the following categories of personal data when you interact with our website:

  • Identity Data: Full name as provided in the order form.
  • Contact Data: Email address and optionally a phone number.
  • Communication Data: Messages submitted through the order form.
  • Technical Data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit.
  • Cookie Data: Information collected through cookies and similar technologies as described in our Cookie Policy.

4. Purposes and Legal Basis for Processing

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and we identify those purposes to you at or before collection where required by law.

Under Canadian law, we rely on consent (express or implied as permitted), performance of a transaction you request, our legitimate business interests where appropriate, and legal obligations. You may withdraw consent to optional uses (such as analytics or marketing) subject to legal or contractual restrictions, by contacting us or using unsubscribe mechanisms where provided.

Under GDPR (where applicable), we process personal data on the following bases:

  • Order Processing: Performance of a contract or pre-contractual steps (GDPR Art. 6(1)(b)).
  • Communication: Legitimate interest (GDPR Art. 6(1)(f)).
  • Website Functionality: Legitimate interest (GDPR Art. 6(1)(f)).
  • Analytics: Consent (GDPR Art. 6(1)(a)).
  • Marketing: Consent (GDPR Art. 6(1)(a)).
  • Legal Compliance: Legal obligation (GDPR Art. 6(1)(c)).

5. Commercial Electronic Messages (CASL)

Canada’s Anti-Spam Legislation (CASL) regulates commercial electronic messages (CEMs), such as promotional emails. We only send CEMs where we have your consent (express or as permitted by law), and each message includes identification of the sender and a clear way to withdraw consent or unsubscribe. To withdraw consent for marketing emails, use the unsubscribe link in any promotional message or contact us at the email address above with “Unsubscribe” in the subject line. Transactional or service-related messages (for example, order confirmations) may be sent without separate marketing consent where permitted by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Order data: Retained for the duration of the business relationship and for up to 5 years afterward to comply with legal and accounting obligations.
  • Communication data: Retained for up to 2 years after the last interaction unless a longer retention period is required by law.
  • Technical/analytics data: Retained for up to 26 months from the date of collection.
  • Cookie consent records: Retained for up to 12 months from the date consent was given or updated.

When personal data is no longer needed, it is securely deleted or anonymized.

7. Data Sharing and Transfers

We do not sell your personal data. We may share your data with:

  • Service providers: Third-party processors who assist us with website hosting, email delivery, analytics, and order fulfillment, under strict data processing agreements.
  • Legal authorities: When required by law, regulation, or legal process.

If your data is transferred outside of Canada or the European Economic Area (EEA), we use appropriate safeguards required by applicable law (for example, contractual clauses approved by relevant authorities).

8. Your Rights Under Canadian Privacy Law

Residents of Quebec may have additional rights under Quebec’s private-sector privacy legislation (Act respecting the protection of personal information in the private sector). Subject to applicable exceptions elsewhere in Canada, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Accuracy: Request correction of incomplete or inaccurate information.
  • Withdraw consent: Withdraw consent to collection, use, or disclosure of personal information where consent is the legal basis, subject to legal or contractual restrictions.
  • Challenge: Challenge our compliance with applicable privacy laws by contacting us; you may also file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, where applicable, another competent supervisory authority.

We will respond to verified requests within a reasonable time, and in any case within timelines required by law (often 30 days under PIPEDA, subject to permitted extensions).

9. Your Rights Under GDPR

If you are located in the EEA or where applicable law provides similar rights, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at partners@traxylonquexylan.world. We will respond within 30 days of receiving your request where GDPR applies.

10. Data Security and Breaches

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (HTTPS/TLS), access controls, and secure data handling practices.

If we become aware of a breach of security safeguards involving your personal information that poses a real risk of significant harm, we will notify you and applicable authorities as required by PIPEDA and other applicable Canadian breach-notification rules.

11. Cookies

Our website uses cookies and similar technologies. For detailed information about the types of cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party site you visit.

13. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Right to Lodge a Complaint

If you believe that your privacy rights have been violated, you may contact the Office of the Privacy Commissioner of Canada (OPC): priv.gc.ca. Quebec residents may also contact the Commission d’accès à l’information du Québec. If you are in the EU/EEA, you may contact the relevant data protection authority in your country of residence.

16. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

Traxylonquexylan
64 Hendry St, Churchill, MB R0B 0E0, Canada
Email: partners@traxylonquexylan.world